Everyday Speech

Everyday Speech is a no-prep digital curriculum designed to accelerate the acquisition and generalization of social, behavioral, and communication skills for PK-12 learners of diverse ability levels. The MTSS-aligned curriculum combines evidence-based video modeling, interactive web games, and digital and printable worksheets to make it easy for special educators, speech-language pathologists, and other student support services specialists to support every student and every tier. Everyday Speech is trusted by 55,000 educators across 5,000 districts for one-on-one interventions, small groups, and whole-class lessons that engage students and help build resiliency.

Everyday Speech is right for you if:

You care about making a positive impact.

• End each day knowing that your work had a direct impact on the well-being of hundreds of thousands of at-risk students across the world. Project success means more than just shipping features - it means improving the lives of students and educators. 

You value being a part of a company that takes care of its team.

• Not only do we have extremely happy team members, we also have incredible perks. Participate in our health/wellness and retirement benefit offerings, and between having every other Friday off (3-day weekends!) and our flexible PTO plan, that elusive work-life balance is an actual thing here.

You want to work for a true, remote-only company.

• We’ve never had an office and never will. Our team is spread across 11 countries and 4 continents. We take remote work seriously and know how to support a distributed team. We give you the flexibility to work in a way that’s best for you, but still have high standards and accountability.

You want to join a startup that is growing rapidly *and* sustainably.

• We have launched new products, maintained NPS scores of 70+, maintained eNPS (internal, employee score) of 90+, rapidly grown our team, and exponentially increased our user base, all over the last few years.  Yet, as a fully bootstrapped company, our growth is organic and sustainable. Our focus is delivering value to students and educators, not paying back investors.

As a member of the Revenue Operations Department, the RevOps Admin is an individual contributor role responsible for facilitating day-to-day operational execution in HubSpot— including building campaigns, updating and maintaining CRM records, managing lists and imports, and supporting the revenue teams with tactical tasks. The RevOps Admin will also serve as the first line of support for all inbound RevOps requests, ensuring fast and efficient execution of team needs. 

The ideal candidate is someone that is values aligned:

• We start with empathy— in the work we do and the people we do it with. Our strength comes from a culture that values candidness, trust, and valuing our teammates as whole human beings. This balanced foundation enables us to bring our best selves to our mission every day

• We ruthlessly prioritize. We don ’t just say no to the obvious stuff, we say no to the things that feel important in the moment because we understand anything we say yes to is inherently saying no to something else.

• We create momentum. We don’t let the small stuff hold us back. We learn by shipping. We know most actions are reversible and that action always wins in the long run. If all else fails, bias towards action.

• We are fearlessly objective. We don't do things just because we're "supposed to." We constantly ask "why" and don’t let conventional norms define our efforts. We're not afraid to seek answers, even if that means discovering we were wrong. We focus on what delivers results, regardless of the source.

• We exercise agency. We have the ability to create systems that don’t yet exist to get what we need or to solve problems no one has identified. If something isn’t working, it’s within our control to fix it.

• We’re driven to grow. We set ambitious goals because we want to maximize our impact. We embrace challenges and take risks, seeing failures as opportunities to learn and improve. We seek out feedback and coaching and thrive in environments that push us

Your work will have a significant impact on our company’s revenue engine by ensuring clean data, streamlined processes, and effective campaign execution across the Revenue Org. By supporting daily operations and driving continuous improvement, you'll directly influence how efficiently and effectively we grow.

In this role, you will:

• Support revenue teams through campaign build and execution, data entry, and daily tactical operations that drive sales, marketing, and customer success outcomes.

• Own and optimize key HubSpot and RevOps processes, including list management, sequence creation, CRM (HubSpot) record hygiene, and reporting/dashboard creation and maintenance.

• Be the primary owner of our internal RevOps support channels, prioritizing requests and ensuring the timely completion of support tickets.

• Help the greater RevOps team optimize and maintain our HubSpot Portal to ensure data accuracy and reliability, enhancing our capacity for informed, data-driven decision-making.

• Collaborate with various departments to streamline processes and implement efficient workflows, enhancing overall operational effectiveness.

What We’re Looking For

In addition to values alignment, the ability to be…

• Curious: Ask questions and be proactive in learning about our audiences and the larger social communications and SEL space to discover new insights. Don’t be shy! 

• Creative: Good ideas, inspiration, and solutions come from anywhere. 

• Dual-minded: Problem-solve for the present while considering the strategic scale for the future. 

• Pragmatic: Look at what works for us based on the data, not what other companies are doing or doing things because that’s what marketing is “supposed to be.”

• Focused: Once you figure out what works, ignore the noise and invest your all into that.

• Growth-minded: Strive toward better and have the ability to shift focus to opportunities with the highest potential for impact.

Experience in/have:

• Revenue/Marketing/Sales/Business Operations Experience: 1-3 years in Revenue, Sales, Marketing, or Business Operations in SaaS or tech-focused companies.

• HubSpot Master: Extensive experience with HubSpot’s Marketing Hub, Sales Hub, and Service Hub products, including onboarding, setup, and audits. 

• Experience in HubSpot Solution Partner Environment: *Highly preferred but not mandatory.

• Familiarity with additional RevTech tools like Gong, Dialpad, Maxio, Asana, and Zapier.

• Familiarity with leveraging AI tools to enhance productivity, automate routine tasks, and support data-driven decision-making within revenue operations.

• Strong analytical and problem-solving capabilities.

• Team Player: Excellent at communication and collaboration

• Detail-oriented, the little things matter 

• Tech-savvy, with a strong aptitude for understanding and managing business software and integrations

• Continuous learner: Keeps updated on new HubSpot features and industry trends

• Familiarity with SaaS Sales, Marketing, and CX concepts.

• Ability to conceptualize and improve business processes.

• Independent and Proactive: Should be curious, rigorous, and self-driven.

• Experienced in and comfortable working in an Agile setup.

In the short term (the first 3 months), you will:

In the initial phase of your role, your focus will be on integrating into our team and familiarizing yourself with our systems, laying the groundwork for continuous improvement:
 Key responsibilities include:

• Team and Process Familiarization: Take the time to understand our team structure, responsibilities, and the KPIs that drive our processes. This knowledge is crucial for identifying opportunities for improvement.

• HubSpot Portal Audit: Conduct a comprehensive audit of our HubSpot portal to identify and clean up unused data and properties. This will not only improve the system’s efficiency but also provide a clearer understanding of our data structure and governance.

• Answering Team Queries: Serve as a go-to resource for the team, answering queries related to data, processes, systems, and basic CRM troubleshooting. Your insights will be valuable in addressing immediate concerns and enhancing team efficiency.

• Learning and Assessing Current Frameworks: Immerse yourself in our existing frameworks and processes, understanding the nuances and intricacies of how they function within our RevOps ecosystem.

In the Long term, you will:

In the long term, you will help us in maintaining and improving our Revenue engine working cross-departmental with the people, technology, and processes involved to help the company achieve our revenue goals.

Key responsibilities include:

• Analytics and Reporting: Provide comprehensive analytics and reporting to the sales and customer success teams, using HubSpot and other tools to enhance performance and operational efficiency.

• Process Optimization and Creative Problem Solving: Propose and implement process improvements based on an understanding of team structures and KPIs. Find and document creative solutions to problems using a range of technologies and applications.

• Technology Proficiency and Best Practices: Utilize HubSpot for CRM, Maxio for billing, and Asana for project management. Ensure adherence to best practices during the development and release processes. Champion the use of technology to maintain accurate and reliable data across sales, marketing, and customer success.

• Strategic RevOps Development and Continuous Improvement: Contribute to the maintenance and enhancement of the Revenue engine, ensuring alignment with business goals. Regularly review and update RevOps systems and practices in line with evolving business needs and industry trends.

• Project Management and Cross-Departmental Collaboration: Lead and manage projects with a self-driven approach. Collaborate with various departments to integrate processes and insights, fostering a unified approach to revenue generation and customer engagement.

• Data, Process, and Systems Analysis: Proactively search for areas to improve, streamline, and scale operations using data, process, and systems analyses. Perform detailed investigations to uncover insights into root causes and priorities, recommending appropriate paths forward.

• Documentation: Build and maintain crucial internal process documentation to provide clarity and increase efficiency across teams.

• Adaptive Project Leadership: Lead the development of projects, measure their impact, and adapt strategies to ensure success, overcoming any obstacles encountered. Manage cross-functional stakeholders and lead by influence on company-wide initiatives.

• Task Prioritization and Management: Leverage a service desk ticketing queue to prioritize internal requests and track daily tasks, ensuring efficient deliverable management and a reduction in completion times for internal service tasks

Salary: $79,100 Annually

Benefits 

• Cigna Health Insurance – 100% premium coverage for team members & dependents
• Dental & Vision Coverage – 100% premium coverage for team members & dependents
• 3% Employer-Match on 401(k) – Helping you grow your retirement savings
• $50K Life Insurance / AD&D – Financial protection for you & your loved ones
• Flexible PTO Plan – Take time off when you need it
• Separate Sick Leave Policy – Dedicated time off for when you're unwell
• 16 Weeks of Paid Parental Leave – Support for growing families
• Home Office Reimbursements – Get the setup you need to work comfortably
• Book & Learning Stipend – Invest in your personal & professional growth
• Meaningful Employee Experience Initiatives – Optional employee panel participation
•  Every Other Friday Off After 90 Days! – More time to recharge!

See this presentation to learn more about our work values and what it’s like to be part of our team!